The securespend balance lets me see it, but the card just may not work with Amazon or something idk. I looked at my transaction history and it said the 4 dollars right and another order for about 2 dollars less than my amazon order. If you have questions about purchasing Gift Cards online: 1-84. Then I went to go spend the rest of the gc on Amazon and it did work, until about a day later when Amazon said payment revision needed, so I redid the payment information and the same thing keeps happening. If you have questions about a Vanilla Gift Card already purchased, please contact Vanilla Gift Card for assistance at. I bought something on one website that has a paywall and that was fine, everything worked it was 4 dollars I believe. I'm currently on the line with customer service and I've been waiting for a open customer service person and it has been 25 minutes. I activated the balance on the phone and checked it on when it was supposed to be on and that website it nowhere to be found. My friend bought a visa gc for me for 205 dollars and he chose the SecureSpend card. Never had anything like this happen with Vanilla gift cards. Or don't? Because they'll reactivate it anyway? Lol. Lesson learned, I guess, is to keep track of your transactions on these prepaid cards. My most recent transaction was a Google purchase, and I think they saw this as suspicious. What's funny is that I couldn't remember either the original amount or a business I used it at, so I guessed incorrectly, and they still reactivated it. They asked me to verify the original amount on the card and to give them the name of a business I've used the card with, and they reactivated the card for me, and now I can check the balance. They told me my card security may have been compromised, so my card has been deactivated. Deactivate your card A Visa representative will deactivate your lost or stolen credit or debit card and then notify your bank immediately. Click the chat button or find the phone number, just select the country you’re calling from in the field above. The table on the next page includes vital statistics and phone numbers. It gave me the option to speak with customer service. Contact us at any time We’re available by chat or phone to help you. CREDIT CARDS will point you to the best credit card deals. I called the number on the back of the card to check the balance and the automated system told me there is a problem with the card. The use of this card is subject to the terms of your Cardholder Agreement. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I was getting a "system error" when I tried to check my balance on their website. FAQ Legal & Privacy Info Contact Us This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Or you can check your balance by visiting the card issuer’s site and entering your card’s 16-digit number and security code. Typically, you’ll find a toll-free number you can call to discover your balance. BBB Business Profiles are subject to change at any time. Start by looking at the back of your gift card. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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